|January 14, 2015||No Comments|
I love Disneyland. Living in Southern California has definitely had it’s perks. Quick afternoon trips to Disney is one of our favorite places to go. For the past four plus years two of my daughters and I have had annual passes, with an average of eight to ten visits a year. A few times we drove to Disney just to stroll down the street and soak up the atmosphere, eat a bowl of chowder out of a bread bowl and ride one ride. We are so lucky! I observe every time we go to Disney the “details” of the experience.
The average family saves for two and a half years before making the journey. What goes into the making of the “Happiest Place on Earth”. Disney gets it right from the beginning. The Disney philosophy is “The front line is the bottom line”. The fact that the average visitor saves for two and a half years brings some high expectations. To work at Disney, employees have to attend Disney University https://disneyinstitute.com/about/our-story/. It’s not all just Mickey and Princesses in tiaras. They have an incredible standard and systems in place to ensure that meeting Mickey and Snow White deliver what they saved to get.
Ten years! Yes, about ten years is what it takes for someone to save for their future castle. Knowing this we take a daily look at our systems and procedures to ensure that each time we provide service with anyone they are receiving a defined standard of services that we have committed to ourselves and our front line team. Whether its selling one castle for a bigger castle or it’s your first purchase. We want to take you home and have you singing “Dreams Come True ” all along the way.